Privacy Policy

WiseInWord, Inc. ("WiseInWord," "we," "us," or "our") operates the WiseInWord service (the "Service"). This Privacy Policy explains how we collect, use, and protect information when you use the Service.

1. Information We Collect

• Conversation history: Prompts, responses, chat titles, and conversation structure are stored in your personal account so you can view and manage your chat history.
• Account information (if you create one): Email, name, and tier status for authentication and account management.

Technical information: Our infrastructure provider may automatically receive limited technical information, such as IP address, browser type, and device information, to generate aggregate service statistics. WiseInWord does not associate this information with your account or conversation history.

We do not collect sensitive personal data unless you voluntarily include it in conversations. Please avoid sharing PII, financial details, or confidential information.

2. How We Use Information

• To deliver the Service, including showing you your conversation history.
• To operate and maintain the system for consistent biblical grounding.
• For legal compliance, auditing, and troubleshooting.

Important Privacy Commitment:
By default, messages sent through WiseInWord are not used to train or improve our AI models. If you choose to share a message or other data with us for model improvement, we may use the data you choose to share for that purpose. We will make that choice clear when you share it.

3. Data Retention

• Chat history: Stored in your account until you delete it. When you delete a chat, it is immediately removed from our production systems. Backup copies may retain the deleted chat solely for disaster-recovery purposes and are not used in normal operations.
• Technical logs: Retained only as necessary for legal audit and troubleshooting purposes.
• Account data: Kept while your account is active. You can request full account deletion at any time.

4. Sharing and Disclosure

We share information only when required by law or to protect users and the Service.

We do not sell or rent your personal data. We do not share your account information or conversation content with hosting or infrastructure providers for their own purposes.

5. Cookies and Similar Technologies

The WiseInWord website does not use cookies for advertising, analytics, or cross-site tracking. We may use strictly necessary technologies provided by hosting and security service providers to operate and protect the Service. We do not knowingly permit third parties to collect information about your online activity across third-party websites through this website. Because we do not engage in cross-site tracking, we do not respond to browser Do Not Track signals.

6. Children’s Privacy

The Service is not directed at children under 13. We do not knowingly collect data from children. Parents/guardians are responsible for any use by minors and for requesting data deletion.

7. Your Rights

You can:

• View and delete individual conversations directly in the app.
• Request access, correction, or deletion of your account data by contacting us.

We will respond promptly.

8. Security

We use industry-standard protections, including encryption in transit and access restrictions. While no system is completely secure, we take reasonable measures to protect your data.

9. Changes to This Policy

We may update this Privacy Policy as we prepare for Public Beta Phase. Significant changes will be communicated to current users. Continued use after changes means you accept the updated policy.

10. Contact

Questions or data requests: contact@wiseinword.com